Completely shoddy, Reaps - I hope you manage to get it sorted.
Since Axel have been taken over by the 'perfume syndicate' (
) I've seen the site get worse and worse.
First there was the fixed customs duty, even though it plainly says on their banners that if you are ordering from the UK, there will be no customs charges to pay. It didn't bother me too much, because I tend to order in bulk anyway, but for those wanting one or two titles it would make Axel stupidly expensive.
I also store a lot of titles that interest me in a wishlist on their site, and have seen prices of those titles steadily creep up over the past few months (admittedly some have gone down). They have also removed a lot of titles from the Axel Rewards program, meaning that if you do have points to redeem; there are slim pickings to choose from (thankfully Criterion titles still seem to be part of the rewards scheme!).
Plus, I usually like to add titles to their database that I want to order that they don't yet stock (I got them to add
Killer's Moon and
Virgin Witch recently - £8.39 a piece if anyone's interested!), but that option seems to have disappeared with the recent site upgrade.
Anyone know of any other decent site that I can buy in bulk from, whilst avoiding customs charges?