Dear hmv Customer
We are writing to you in relation to your order for the following item:
Cat No: BSP2096
Artist: TV COMEDY ANIMATED
Title: SOUTH PARK SEASON 12
Format: BLU BLU-RAY DISC
We are very sorry, but it has come to our attention that the item appeared on our website with the incorrect price of £1.99, instead of £39.99 (
). We will not therefore process your order.
The terms and conditions governing our online sales state that your order is only accepted, and a contract between us formed, when hmv receives payment for the goods you have ordered. hmv has not yet taken payment for the goods listed above, nor taken the final step of confirming the shipment of your order to you by email (please see point b. in the section entitled ‘The Contract Between US’ on the first page of our Terms and Conditions). We are therefore under no legal obligation to sell the item to you at the incorrect price.
Please accept our sincere apologies for this error. We don’t like having to take this course of action, and apologise that we have had to do so in this instance.
If you would still like to order the item at the retail price of £39.99, you may do so via the hmv website (
).
Kind Regards
Online Customer Service Team
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