View Single Post
  #126  
Old 19th March 2012, 10:11 AM
Sarah@Cult Labs's Avatar
Sarah@Cult Labs Sarah@Cult Labs is offline
Newsletter Moderator
Forum Moderator
 
Join Date: Sep 2007
Location: Liverpool
Blog Entries: 2
Default

Although Arrow do read this forum, they don't have time to trawl through every thread and so most of what they read is information sent by me which they get in a nice long email once a week. We have to take a selection of topics and can't always include everything so some things take more time than others to get to Arrow.

Similarly, Arrow are very busy and so they can only reply quickly to things they have a ready answer to so some answers take longer to come than others.

So if everyone could stop getting their knickers in a twist when they don't get a reply within ten minutes it'd be much appreciated.

Quite frankly, if I were one of the guys from Arrow reading this, I'd wonder why I was bothering at all since it strikes me as a hell of a lot of stress. But they are bothering so they clearly have more patience than I do.

Arrow have said that the comics, booklets, posters, discs, family hatchback and small dog cannot all be included in the steelbook so that's pretty much that. They don't just make things up for the hell of it. I will, of course, be forwarding suggestions for alternatives (such as a digital download option) to Arrow but they are very busy and may not be able to give me or Kyle and answer in the next five minutes so it'd be much appreciated if everyone would hold off with the repetitive conspiracy theories and demands for a bit. They're not helpful and they just clog up the thread, making it difficult for me, Kyle and Arrow to find the genuinely useful suggestions. I'm not telling you not to express your opinions, but once they've been expressed repeating, them every five minutes isn't particularly helpful.

Considered, thoughtful and constructive ideas and feedback will, of course, always be appreciated.
__________________

Last edited by Sarah@Cult Labs; 19th March 2012 at 10:35 AM.
Reply With Quote