ChrissyJM, you clearly aren't listening to anything I've read or bothered to post.
I have constantly stated that there may be a reason for the delays. The fact that you, or I, or anyone else collecting the P:CBH DVD sets haven't been told this reason, is just sheer bad luck, but Fremantle are under NO OBLIGATION WHATSOEVER to tell you what those reasons are.
They have the right to tell you, if they wish to.
You have the right to ask for it.
You also have the option of contacting them to ask for the info, other than via this Forum, but no one has done so.
Customer Service in relation to Train Services or Technical Support, is not the same as a company telling you why a DVD release has been delayed.
You are all looking at this from one, extremely selfish point of view - that of the customer.
None of you are looking at this, from the viewpoint of Fremantle. Maybe they have no info to tell you? Maybe they don't want to tell you something? Maybe they can't tell you what you want to hear?
Have you thought about that?!
All of you have demanded to be told why there's a delay. All of you have demanded to be told when the next Volume is due out. All of you have been spitting blood, at not being told.
Please come into the real world!
You are NOT entitled to know everything that goes on! Some things that occur, are NOT for public knowledge!
You CANNOT demand an explanation of why Volume 14 has been delayed.
At best, you can politely ask for this info. But you cannot demand it, nor should you expect to be told it!
In an ideal world, Fremantle would see that there's an interest for the information, and they would make a post. However, they are also free NOT to tell you anything they don't want you to know.
Sadly, we don't live in an ideal world. This is the real world. In the real world, customers don't always get told everything. In the real world, customers don't always get told why something is, the way it is.
So, please, if none of you are prepared to write an e-mail, make a phone call, or write a letter, purely because you don't feel you should have to do that, then be prepared for a very, very long wait!
Fremantle will tell you, when they chose to tell you. If you don't like that, or can't accept that, then sell the DVD's you have bought, and try importing the Australian P:CBH sets! Not only will it cost you an arm and a leg, you'll be shooting yourself in the foot as well.
Have fun!
