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Old 22nd July 2013, 12:28 PM
Susan Foreman's Avatar
Susan Foreman Susan Foreman is offline
Cult Master
 
Join Date: Feb 2011
Location: Childhood home of Billy Idol - Orpington
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Quote:
Originally Posted by trebor8273 View Post
Edit

Just got a email back saying they are getting in touch with the dispatching company to contact me with instructions on how to send items back.
As a heads-up, this is what I was sent when I enquired about returning my spare film:

Hi Susan

Thanks for your email.
I'm very sorry to hear about this item being sent to you in error .

I would be grateful if you could print and complete the slip below and
enclose a copy with the item you are returning. If you have your original
delivery note, please include that also. 2nd class post is fine, but please
obtain a certificate of posting which is free.

This should be posted to

ORDER RETURNS
PO BOX 791
HAYWARDS HEATH
RH16 4JD

Kind regards
Nicole
---------------------------------------------------------------
Name.............................................. ......
Postcode ...............................................
Order number. . . . . . . . . . . . . . . . . . .
Order reference . . . . . . . . .
Reason for return (delete as applicable)
DAMAGED ORDERED IN ERROR FAULTY OTHER
Please give details ...................................
.................................................. .....
.................................................. .....
Please indicate what you would like now (delete as applicable)
REFUND EXCHANGE OTHER................
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