Quote:
Originally Posted by J Harker Convenient that you can't seem to just e-mail Zavvi but rather have to go through a quite limited set of options in an online messaging system on the site.
In order to return an item you have to select between
The product is faulty
You have sent me the incorrect item.
Or one or two other specific options.
You've lied about the bloody content isn't one of them. |
If you select incorrect item (or something similar - can't remember) then another drop-down box comes up with the option of 'product doesn't match description' - or words to that effect.