Quote:
Originally Posted by Nosferatu@Cult Labs  Possibly, but just in terms of Arrow's responsibility to customers, I believe they are only legally obligated to send corrected discs to those who bought the BD directly from them, not from a third party.
I'm not sure as I'm not a legal expert! |
Me either but I believe you are correct there.
Its just a shame that retailers and Arrow can't communicate and get this resolved, because you should be able to order from any retailer without worrying about getting a faulty copy over and over!
I'm not sure if Daemonia or any other unfortunate person would be successful in getting their retailer to get a replacement from the manufacturer. From my experience, they don't have the capacity for such personalised customer service. They can only send you another copy from their stock (other than a product recall of course).
Btw, the title on the side of the Theatre of Blood steelbook IS supposed to read in the opposite direction to all other Arrow steels, right?