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Old 26th September 2014, 10:44 AM
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Stephen@Cult Labs Stephen@Cult Labs is offline
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Quote:
Originally Posted by Nosferatu@Cult Labs View Post
Considering the price of the set and the time they have had to make sure everything is perfect prior to it being made available, those errors are inexcusable.



I know we'll be stuffed by a returns programme (if there is one) because we don't live in the States, but they should hear from each and every one of their dissatisfied customers.

Arrow managed to send replacement discs to other countries, even for people who bought from Amazon. Anchor Bay & Scream will be told about this and how it'll hurt their sales (and reputation) if they only replace US customers discs. Again, this is if there's a replacement program. I think there will be. After Shout Factory's Bruce Lee boxset debacle, they can't afford to ignore it. I do have a feeling though, that international customers will be shafted, or expected to send the boxset back to Amazon in the US (i won't be doing that).
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