Quote:
Originally Posted by Susan Foreman  From the DVD Compare notes "GENERAL NOTES:
Some brief instances of dialogue are missing from the 5.1 remix on the Severin edition. We will update if or when Severin address the issue. The dialogue is intact on the Second Sight 5.1 track.
RESPONSE FROM SEVERIN FILMS:
" It has come to our attention that the newly created 5.1 audio track on our release of THE CHANGELING is missing 6 instances of off-camera or in the dark dialogue audio. While these audio snippets are present in the original 2.0 stereo track as it was released back in 1980, they were missed when the new track was created and because they're spoken off-camera, in long shot or in the dark they escaped the QC at the sound facility, at the check disc stage and indeed by all of the pre-release reviews of the disc. It was actually spotted during the authoring of our colleagues' Second Sight Films' UK disc which was to street soon after our release. Whether or not it was easily noticeable however does not change the fact that they are indeed errors and the sound house have gone back to the elements to correct their mistake.
As such we are offering a Version 2 replacement disc for customers. We will also be taking this opportunity to correct a skipped frame within the feature.
If you've purchased THE CHANGELING and wish to get a replacement disc, please email changelingreplacement@gmail.com with your receipt or confirmation of purchase (from wherever you purchased it; this is NOT only applicable to purchases from the Severin store) and we will ship your replacement as soon as we have finished goods (about 3-4 weeks to allow for re-authoring and replication).
In addition we have been alerted to the fact the first run of the Soundtrack CDs also have a glitch in Track 29. We will also send a replacement CD along with the Blu.
We apologize for any inconvenience and thank you for your continued support.
-Severin Films" |
excellent customer care. i wonder if punters will get the same care from Universal for their totally botched
Creature Legacy set?