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  #61  
Old 26th March 2010, 09:31 AM
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Glad to hear that Arrow are going to be taking care of this - our copies of The Card Player are missing the English subtitles, which is a bit of a bitch, as the Italian audio track is wonderful.

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  #62  
Old 26th March 2010, 10:16 AM
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Quote:
Originally Posted by Almar@Cult Labs View Post
If you look at Ecc's excellent comparison you'll see that The Card Player is missing the English subs....

And just in time this important message:

It has been brought to the attention of Arrow Video that incorrectly manufactured stock of The Stendhal Syndrome and The Card Player has been released onto the market. The one fault on both discs is the absence of English subtitles. This will not affect the enjoyment of fans who prefer the English dubs and otherwise the discs are as intended but for those of you who like to select the Italian tracks and don't have a grasp of the language you may find the English subtitles beneficial!

This is of course extremely annoying and Arrow Video would like to offer their apologies to all fans for the inconvenience this may cause.

If you don't need English subtitles your disc is fine but for those of you who are affected please hang onto the DVD packaging and poster and booklet inserts and post the DISC ONLY back to:

Arrow Video Returns
Ocrhard Villa
Porters Park Drive
Shenley
Herts
WD7 9DS

Arrow Video will mail back to you a correct replacement disc plus a bonus DVD to apologise for the inconvenience. Please ensure that you enclose a copy of your full name, address and postcode.

Please send any queries to - returns@arrowfilms.co.uk

New procedures are now being put in place to try to ensure there's not a repeat of this!

Will the prize copies of this be OK? Not sure if they have been sent out yet.
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  #63  
Old 26th March 2010, 11:28 AM
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We'll wait and send out the new stock so worry not!
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  #64  
Old 26th March 2010, 11:38 AM
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The English track will do me just fine.I'll keep the non-subtitled disc and watch it become a collectible item.
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  #65  
Old 26th March 2010, 12:48 PM
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Quote:
Originally Posted by stevoj View Post
The English track will do me just fine.I'll keep the non-subtitled disc and watch it become a collectible item.
That works too.

......but I do like my subtitles.
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  #66  
Old 27th March 2010, 12:57 AM
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Just watched my copy tonight, and its brilliant. 1st time i have seen it and will be watching it again very soon. Well done Arrow on a great disc too.
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  #67  
Old 28th March 2010, 10:18 AM
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Quote:
Originally Posted by stevoj View Post
The English track will do me just fine.I'll keep the non-subtitled disc and watch it become a collectible item.
The same here and if i ever do fancy a corrected subtitled release of TCP then i'll bide my time until the DVD in question hits the shelves at a reduced price. Then i'll just pick up a second copy when it's convenient. No big deal for me and i'm happy to wait.
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  #68  
Old 29th March 2010, 05:07 PM
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My review of The Card Player is finally up at www.Horrorview.com.
http://www.horrorview.com/movie-revi...d-player-the-0

Last edited by Black Gloves; 31st March 2010 at 05:21 PM.
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  #69  
Old 29th March 2010, 05:26 PM
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Exscuse my ignorance if the Q ? seems daft

But every now and then certain films have been released and yrs later the same company release the same films again im baffled as to Y?
i just bought card player not long ago already released by arrow so why again

Also certain companys release a film that already been released umpteen times so why do companies keep rereleasing films that already available uncut
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  #70  
Old 29th March 2010, 08:02 PM
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Great customer service from Arrow.
Will international buyers also be able to send their discs in?
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