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  #221  
Old 2nd March 2011, 10:07 PM
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Quote:
Originally Posted by tollickd View Post
No large DVD company would do this, and that is why we respect Arrow and thank you for your time!

Arrow is the best!!!
Well Go USA accepted proof of purchase when I had a faulty Delightful Forest blu ray, they also sent me a free t-shirt.
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  #222  
Old 2nd March 2011, 10:11 PM
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Originally Posted by Nosferatu@Cult Labs View Post
Arrow haven't knowingly shipped discs with problems as they only discovered the problems after the discs were shipped.
Do you know if the black and white retail discs are BD50, or BD25 like the review copies? I pre-ordered two, and if only the intro is different then I'll hold onto one and swap the other (assuming both need it).

Last edited by Snatcher42; 2nd March 2011 at 10:24 PM.
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  #223  
Old 2nd March 2011, 10:20 PM
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Quote:
Originally Posted by Almar@Cult Labs View Post
As for the colour tone it simply can't be described - it'll be down to personal interpretation.
This is sepia tone:



This is the golden-yellow:



This is B&W:


That seems pretty clear to this eye.
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  #224  
Old 2nd March 2011, 10:22 PM
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Originally Posted by skyofcrack View Post
This is sepia tone:



This is the golden-yellow:



This is B&W:


That seems pretty clear to this eye.
My apologies.
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  #225  
Old 2nd March 2011, 10:26 PM
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arrow listens at least to the fans which is more then I can say for other companys
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  #226  
Old 2nd March 2011, 10:40 PM
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Originally Posted by nekromantik View Post
arrow listens at least to the fans which is more then I can say for other companys
They didn't about The Bay of Blood art though
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  #227  
Old 2nd March 2011, 10:48 PM
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Originally Posted by Inspector Tanzi View Post
They didn't about The Bay of Blood art though

Why do you say that, don't you remember that part where the creature with giant green tentacles comes out to kill the main characters?
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  #228  
Old 2nd March 2011, 10:50 PM
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Quote:
Originally Posted by Almar@Cult Labs View Post
...proof of purchase will now be accepted...
I've been wondering about this all day, and it's good news to hear! Look forward to hearing the details.

Kindest regards,

Kevin P.
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  #229  
Old 3rd March 2011, 02:46 AM
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Quote:
Originally Posted by Almar@Cult Labs View Post
Arrow isn't part of a multi billion dollar company.
When Anchor Bay was sending out free replacement discs for say Opera it was back in 2001, way before Liberty Media (Starz) purchased them. Even before IDT Entertainment. The were part of the Handleman Company. Not exactly a multi-billion dollar company.

Anyway, I'm glad to see you're accepting proof of purchase.
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  #230  
Old 3rd March 2011, 04:58 AM
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Quote:
Originally Posted by Nosferatu@Cult Labs View Post
- The opening sequence is now in the correct sepia rather than monochrome supplied by the licensor and we're happy to report that Stephen Thrower says he's never seen the film look so good.
- The final disc will be a BD50 and with a higher bitrate than the review discs.
Now that's what I call customer service!

I'm definitely keeping my pre-order now. I ended up getting both this and Phenomena on the same order (so I could get FREE shipping), so it's going to be a hard decision to choose which one to watch first when they arrive.
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