The Beyond – The Official Returns Policy

[horror4life]

Originally Posted by robertzombie

Not sure if this has already been answered but how will people that don't read this forum be notified about the defective disc problem?

pretty sure unless they read this forum or similar they wont know.
some for them won't know that there is actually a problem with the disk if they have not seen it before. same said with the UNi gladiator exchange only those who are on bluray forums knew they could exchange it

[BAKA]

Will we get an e-mail to let us know they've acknowledged our request, or even that they've sent a replacement out? Or will it just randomly drop through my letterbox?

[Gold6082]

Am I correct in assuming the black & white opening is the only fault?,as if that is the case and the main feature is in colour with no other faults I can live with that.

[Colin654]

Just put mine on just now and yeah it's in black and white, Doesn't really bother me though! C

[Nosferatu@Cult Labs]

Originally Posted by BAKA

Will we get an e-mail to let us know they've acknowledged our request, or even that they've sent a replacement out? Or will it just randomly drop through my letterbox?

Arrow are currently processing e-mails. They aim to reply to each one but, if you don't hear anything, don't worry but please get back in touch with them if you haven't heard anything or received a replacement disc after 21 days.

[BAKA]

Originally Posted by Gold6082

Am I correct in assuming the black & white opening is the only fault?,as if that is the case and the main feature is in colour with no other faults I can live with that.

I believe the quality as a whole is inferior due to being on a blu-ray disc half the size of the corrected version. So it's worth letting Arrow know and getting a replacement.

Originally Posted by Nosferatu@Cult Labs

Arrow are currently processing e-mails. They aim to reply to each one but, if you don't hear anything, don't worry but please get back in touch with them if you haven't heard anything or received a replacement disc after 21 days.

Not quite sure I can last 21 days .

[wayfarer]

Originally Posted by Colin654

Just put mine on just now and yeah it's in black and white, Doesn't really bother me though! C

Just received mine, too. B&W - have to say the picture quality is stunning, but will be seeking a replacement disc though

[Colin654]

Originally Posted by wayfarer

Just received mine, too. B&W - have to say the picture quality is stunning, but will be seeking a replacement disc though

Indeed much better than the shoddy vipco release! I actually bought the vipco DVD when i was still in high school! C

[The 4th Fella]

Damn, b&w.

Right, now if I can just get my scanner back up and running.

[springjack]

Originally Posted by The 4th Fella

Damn, b&w.

Right, now if I can just get my scanner back up and running.

Take a photo...