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  #401  
Old 25th June 2013, 09:39 AM
Susan Foreman's Avatar
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Join Date: Feb 2011
Location: Childhood home of Billy Idol - Orpington
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Quote:
Originally Posted by Nosferatu@Cult Labs View Post
Before you do anything, it's probably worth sending an e-mail to Arrow, either the info@arrowfilms.co.uk address or the orders one to see if the replacement programme is still going and to ask if they would be able to replace the dodgy disc because you bought it from Amazon Marketplace.

Good luck!
OK - I've just sent a message to Arrow films, asking if they are still running their replacement programme

Will let you know what happens!!

It's a bit disturbing that I have had to add the e-mail address to my 'contacts', bearing in mind the number of times I have had to contact them to chase up orders or make complaints!

Quote from 'Buffy the Vampire Slayer':

"Willow: This shouldn't take long. I'm probably the only girl in school who has the coroner's office bookmarked as a favorite place."

That's how I feel about this!!!!
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  #402  
Old 25th June 2013, 10:58 AM
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Join Date: Jul 2011
Location: UK
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Quote:
Originally Posted by suziginajackson View Post
OK - I've just sent a message to Arrow films, asking if they are still running their replacement programme

Will let you know what happens!!

It's a bit disturbing that I have had to add the e-mail address to my 'contacts', bearing in mind the number of times I have had to contact them to chase up orders or make complaints!

Quote from 'Buffy the Vampire Slayer':

"Willow: This shouldn't take long. I'm probably the only girl in school who has the coroner's office bookmarked as a favorite place."

That's how I feel about this!!!!
I just got a email yesterday say they will replace it alli need is a proof of purchase a screen grab wil do. So will be doing that later
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  #403  
Old 11th November 2013, 06:21 PM
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Join Date: Oct 2013
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today i discovered disc 2 in my copy of HBTC is the same as disc 1. i sure hope Arrow are still running a replacement program service?!?
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  #404  
Old 11th November 2013, 08:04 PM
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Join Date: Mar 2010
Location: Essex
Blog Entries: 2
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Quote:
Originally Posted by CHXFX View Post
today i discovered disc 2 in my copy of HBTC is the same as disc 1.
This is why i bought the BU disk
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