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  #2701  
Old 1st March 2013, 11:43 AM
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Sorry for my genetically excused attitude to complain and not report the positive resolution - as much as I fight German as my mother tongue, these things may never be taken care of completely

So, right after that automatic reply came a not automatic reply from Lisa, telling me that my first mail had been received and accepted and the discs should gouz out in the next few days - excellent service!
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  #2702  
Old 1st March 2013, 11:56 AM
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They replied to me right now,they haven't received the disc yet
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  #2703  
Old 2nd March 2013, 12:51 AM
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Already had a replacement disc, just wondering if I'll get a free DVD.....probably not.

BTW, Man with a Severed Head is a real Euro oddity, it'e well worth a look IMO. Paul Naschy! With a Severed Head!
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  #2704  
Old 2nd March 2013, 09:46 AM
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Just arrived:
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BAKA and sawyer6 like this.
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  #2705  
Old 2nd March 2013, 09:59 AM
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They've left one of those red security tags in The Man with the Severed Head case, what's the best way to remove one of those??
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  #2706  
Old 2nd March 2013, 12:18 PM
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Quote:
Originally Posted by gasteropod View Post
They've left one of those red security tags in The Man with the Severed Head case, what's the best way to remove one of those??
Either a really strong magnet, or breaking the case.

You could ask nicely in a shop, but it might look dodgy.
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  #2707  
Old 2nd March 2013, 12:19 PM
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I got my replacement and a copy of The Man With The Severed Head this morning too! Never seen it so I'm pretty happy. I had no issues paying postage personally, so adding this on top is pretty great of them in my book.
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  #2708  
Old 2nd March 2013, 12:38 PM
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Quote:
Originally Posted by BAKA View Post
I got my replacement and a copy of The Man With The Severed Head this morning too!
I wonder if they're only sending TMWTSH out along with the latest replacements ...?
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  #2709  
Old 2nd March 2013, 01:02 PM
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Probably at the moment, but I'm sure they'll get around to everyone who posted their original discs eventually. I get the feeling that it's just the one person sorting out the replacements.
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  #2710  
Old 2nd March 2013, 03:49 PM
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Mine arrived today with TMWTSH. I sent 2 copies of ZFE off and only received one back though.

I don't have proof of purchase either so hope they can rectify this without it.
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