#2001
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There is no way in hell anyone who ordered direct should be expected to pay. To be honest nobody else should, but I can see how it could be abused if bought elsewhere. I also bought a steely from Amazon. I'm not expecting this to be replaced, but I'm damn sure expecting the one bought from themselves to be replaced free of charge. Email going off to them now explaining this fact. I demand a replacement and I will not be paying for it. I fear this could quite easily be the end of Arrow.
__________________ Epson TW6000, Da-Lite 106" 16x9 screen, Samsung LE40A559, Toshiba BDX3200 MR, Sky+HD, Yamaha RXV771, KEF 3005.1, Harmony 555, Popcorn Hour A110. HD DVD/Blu-ray/DVD |
#2002
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__________________ If I'm curt with you it's because time is a factor. I think fast, I talk fast and I need you guys to act fast if you wanna get out of this. So, pretty please... with sugar on top. Clean the ****ing car! |
#2003
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#2004
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I'm not saying you're wrong but you'd think if they really had the wolves at the door they wouldnt be announcing what a wonderful year they've got lined up for us. They've even been asking on Facebook if they'd get support from customers if they decided to do another major restoration job on a "riskier title".
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#2005
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Thanks Paul, as i say i spoke to them last week mate and i was able to speak to human being who you could tell loved film as much as us and new they had a problem. They are people doing a job the same as us but do not always get it right but do their best and for this i support them.
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#2006
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__________________ "Give me grain or give me death!" |
#2007
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Damn I don't know what to do now. Buy the damn disc before its sold out or wait and hope they will eventually just give in and give it for free, which they may never do and then I ever have the damn thing. Damn u Arrow u are really not helping my OCD right now!
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#2008
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Speaking of facebook this'll make you chuckle. A couple of months back when they were still teasing about how awesome their Zombie release was going to be I enquired about the possibility of including a surround sound remix. I was told and I quote "no we're not fond of remixes. Our policy is 'we don't make the picture fit your tv screen and we don't make the sound fit your system. Original sound, original ratio whenever possible'". Now what about original running time?? And as for original sound whenever possible, while I personally always like the option of a surround mix, was City of the Living Dead originally shown in cinemas with Dolby7.1?
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#2009
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What is the actual cost of a replacement Blu-ray to this company, I'm not sure but I will be willing to bet it's nowhere near a fiver. Hopefully someone will send them a challenge using the Sale of Goods Act because I refuse to be held to ransom by the threat of their staff losing jobs or them going under, the sympathy card doesn't work on me, sorry about that. |
#2010
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It would be terrible to see them in financial trouble over a mistake. Im still over the moon with my copy six seconds missing or not. Personally id miss them big time if they were gone. I can understand that things have not been running smooth for a while but i think they will set all that right and get back on track soon. I really hope they do have a great 2013 and we will in turn have a great year with some great titles planned. Lets hope for their own sake they dont make anymore mistakes in the future because i dont think they can afford to.
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