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An example - http://www.amazon.co.uk/gp/offer-lis...&condition=new |
I e-mailed Amazon regarding the Supermart issue. Yesterday April 12th i ordered several items from marketplace seller Supermart and today all the orders have been cancelled. I understand it was probably a mistake on the part of Supermart listing all their items at 1p, but surely it is the consumers right that the seller fulfills the order commitment. Just wondered what the official word is on this matter. Thank you for your time. And received this response I'm sorry to learn that there's been a misunderstanding regarding your recent Amazon Marketplace orders. I've checked this orders and can see that it has been cancelled by the seller "supermart_usa". I've forwarded your message to our internal team who review seller activities as part of any investigation in possible violations of our policies. Once an item or an order is cancelled, you'll receive an e-mail to confirm the cancellation and the order will no longer appear in your order history. Please be advised that your credit card has not been charged for this order As you may already know, Amazon.co.uk is not directly involved in individual transactions made from third-party sellers and we do not have any insight as to why the seller cancelled this order; however, you are welcome to contact them for more information. |
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Our card has been charged too despite me getting the cancellation message your card has not been charged !:mmph: |
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Legally, if there is a genuine mistake, a seller is under NO obligation to continue with the sale, and is well within their rights to cancel the order/offer Therefore, they are not breaking any laws by pulling the order and there should not be any come-back on them As many people who made an order on this 'sale' have noted "it seemed too good to be true." Well, sadly, is something seems too good to be true, it normally is! |
6 Attachment(s) Latest orders.... |
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I'm fine with not getting the discs - it was a long shot, after all - but I just wish they had refunded me as quickly as they charged me! |
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