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  #22771  
Old 19th December 2012, 10:01 AM
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Originally Posted by keirarts View Post
if you have deleted the orgional confirmation e-mail, go to your deleted box look at the bottom of the page and theres an option to recover all your deleted e-mails.
So do I just copy paste the original conformation to them?

I never delete emails unless they're spam
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  #22772  
Old 19th December 2012, 10:12 AM
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Originally Posted by Nosferatu@Cult Labs View Post
This address didn't work. It rejected it, saying that the address was invalid.

Any other addresses?
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  #22773  
Old 19th December 2012, 10:29 AM
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Originally Posted by fuzzymctiger View Post
This address didn't work. It rejected it, saying that the address was invalid.

Any other addresses?
Try info instead of enquiries.
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  #22774  
Old 19th December 2012, 10:30 AM
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Attachment 93995


Just the one today cant wait to see this later one of my favourite films ever.
This was a film I was very excited to see, only to end up extremely disappointed.
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  #22775  
Old 19th December 2012, 10:48 AM
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Originally Posted by fuzzymctiger View Post
So do I just copy paste the original conformation to them?

I never delete emails unless they're spam
The e-mail should have the order number on it. With name and address, date of order you SHOULD be ok, but I cut and pasted the entire e-mail when I did it, the entire list of orders and all. Figured it would help them track my order.

Most likely it was only sent out in the last couple of days. It's irritating as hell, if I could have checked my order status and seen the order was still pending I wouldent have been so stressed. I've already lost a SOUTHERN COMFORT blu-ray in the royal mail, didnt want to lose all these arrow discs either.
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  #22776  
Old 19th December 2012, 11:13 AM
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Quote:
Originally Posted by keirarts View Post
The e-mail should have the order number on it. With name and address, date of order you SHOULD be ok, but I cut and pasted the entire e-mail when I did it, the entire list of orders and all. Figured it would help them track my order.

Most likely it was only sent out in the last couple of days. It's irritating as hell, if I could have checked my order status and seen the order was still pending I wouldent have been so stressed. I've already lost a SOUTHERN COMFORT blu-ray in the royal mail, didnt want to lose all these arrow discs either.
I copy pasted the receipt part of the WorldPay conformation in an email explaining what hasn't arrived yet to info@arrowfilms.co.uk
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  #22777  
Old 19th December 2012, 11:44 AM
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The e-mail address Arrow mention on their Facebook is: enquiries@order-support.co.uk . Which looks generic and not related to Arrow, but it was the one I used, and one I got a response from.
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  #22778  
Old 19th December 2012, 01:00 PM
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The two dvd's I ordered from Arrow have just turned up:
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File Type: jpg 2012-12-19 12.57.34.jpg (41.5 KB, 12 views)
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  #22779  
Old 19th December 2012, 01:28 PM
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Still bugger all for me, and no response from Arrow either
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  #22780  
Old 19th December 2012, 04:28 PM
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Acquired two more 23rd Century releases, another Embryo and Paura In Citta aka Fear in the City (1976). Should be a hoot. James Mason in Italy etc.
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