keirarts | 8th April 2018 03:46 PM | Quote:
Originally Posted by ArgentoFan1987
(Post 571550)
That's what the seller said when I contacted him about it. But on closer inspection of the photo, you can just see the damage at the angle of the photo. So the seller hat to have known the case was damaged. | Thing is, under UK consumer law it doesn't especially matter. You can still hold the seller liable for the damage and he would have to pursue Royal mail.
As a seller on Amazon I would have offered either a discount or a full return and refund (with me covering postage costs) |