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-   -   The Arrow Thread (https://www.cult-labs.com/forums/other-labels/6211-arrow-thread.html)

JAMIOUSE 26th November 2013 06:30 PM

Anyone else having problems logging into the new Arrow site? It won't recognise my email and password.

Rik 26th November 2013 06:42 PM

Quote:

Originally Posted by JAMIOUSE (Post 380149)
Anyone else having problems logging into the new Arrow site? It won't recognise my email and password.

Yeah, just tried logging in and it says that my email and password are wrong :confused:

Edit: When I click on forgot password (which I haven't) and add my email address it says "not recognised", guess it means we need to register again, which is odd

Rik 26th November 2013 06:50 PM

Just registered again and received 100 reward points for my trouble, can't find any info on what these are or can be used for though

JAMIOUSE 26th November 2013 07:19 PM

Ok I've also registered, but my pre order of Rabid Dogs has vanished from my order history.

Rik 26th November 2013 07:22 PM

Quote:

Originally Posted by JAMIOUSE (Post 380182)
Ok I've also registered, but my pre order of Rabid Dogs has vanished from my order history.

I've nothing on order with them at the minute. I'd fire them an email, they should have a record of you paying for it :nod:

Paul@TheOverlook 26th November 2013 07:28 PM

I had to re-register when I tried to order yesterday.

They're really quick to respond to email queries , btw. I had one yesterday and it was responded to within a couple of hours :)

JAMIOUSE 26th November 2013 07:42 PM

I emailed Nicole earlier today about not been able to login and she needed my worldpay transaction code, which I couldn't access at work. Is this another Arrow foul up? When the site was upgraded shouldn't everyones accounts and orders have migrated over?

Nordicdusk 26th November 2013 08:02 PM

Im not even getting an opition to log in just sign up.

Rik 26th November 2013 08:04 PM

Quote:

Originally Posted by nordicdusk (Post 380194)
Im not even getting an opition to log in just sign up.

You need to click on this page

trebor8273 26th November 2013 08:05 PM

Quote:

Originally Posted by JAMIOUSE (Post 380182)
Ok I've also registered, but my pre order of Rabid Dogs has vanished from my order history.

Nothing ever showing up in my order history

Edit

Is it just me or have the prices increased quite a bit on this new site?


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