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Forum: Arrow Archives 13th February 2013, 02:56 PM
Replies: 2,936
Views: 420,312
Posted By ansaw
Mine was sent recorded delivery a week ago so I...

Mine was sent recorded delivery a week ago so I think the 'special treatment' thoughts may be incorrect. Fingers crossed before the end of the week.....
Forum: Arrow Archives 8th January 2013, 04:53 PM
Replies: 2,936
Views: 420,312
Posted By ansaw
So anyone who bought the limited edition or steel...

So anyone who bought the limited edition or steel book, if they want a replacement, will have to pay the extra for the corrected disc.
That is poor if not non-existent customer service, as this is a...
Forum: Arrow Archives 8th January 2013, 04:43 PM
Replies: 2,936
Views: 420,312
Posted By ansaw
On that basis it is best to return the disc to...

On that basis it is best to return the disc to the retailer and repurchase once the corrected version is available. A saving of £5!
Oh dear Arrow, how to shoot yourself in the foot......
Forum: Arrow Archives 8th January 2013, 09:41 AM
Replies: 2,936
Views: 420,312
Posted By ansaw
I am going to return the disc for a refund and...

I am going to return the disc for a refund and then re-purchase once corrected. I think that this this is the logical way forward.
It is also short sighted of Arrow as it will ultimately be far more...
Forum: Arrow Archives 8th January 2013, 09:16 AM
Replies: 2,936
Views: 420,312
Posted By ansaw
I e-mailed Arrow yesterday to ask if there would...

I e-mailed Arrow yesterday to ask if there would be a replacement disc or alternatively should I return the 'faulty' disc for the retailer for a refund and then re-buy the corrected version......The...
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