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Old 3rd August 2011, 03:19 PM
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Prince_Vajda Prince_Vajda is offline
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Join Date: Apr 2011
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Quote:
Originally Posted by greg_,monster17 View Post
I think I can agree with everyone above after experiencing this problem first hand my self. If they really care about customers they should have done more. They say they have done all they can ... well not really a lot more could have been done. Giving a customer a "sorry" won't fix the problem. The disc replacement should have been extended to the end of the year at least.
Quote:
Originally Posted by z0mbi3v1ru5 View Post
I just wanna say.. I feel for you guys. I hate feeling ripped off. Hope something good becones of your situations... Best of luck.
Don't start turning this whole subject into a free-for-all. Arrow has done a lot. Customer service has been outstanding so far, especially concerning The Beyond. Don't sweep this under the table!

However, it really would be wise for Arrow to listen to what some members have said here. Stoping the replacement programme may be cheaper for the time being, but it could become quite expensive in the future.

Greetings!