I have listened to all you have to say and frankly disagree with it. In this age of freedom of speech I am entitled to express that view, which I'm choosing to do on this forum.
With regards to customer service we are their customer and am sorry but I feel I am entitled to know whether I've just wasted several hundred pounds on a half released product.
I have taken your advice and contacted freemantle regarding the release, which again shouldn't be my responsibility!
It doesn't alter the fact that freemantle have not provided a basic level of customer service and had left a bit of a sour taste in my mouth! That I would expect from any company.
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