Yeah, masters and PQ issues are subject to interpretation. In the past Arrow have made three significant disc/authoring errors (no Italian audio on The Card Player unlike it was advertised, The Beyond intro and The House by the Cemetery extras disc being missing) and in each of these cases they've resolved it with a replacement scheme. It's Arrow's responsibility to ensure the replacement scheme's don't get abuse,d it's not the consumer's responsibility to fork out more money to get a product they already thought they had
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