To be fair, the principle is the same. It's like buying 100 blank CD's and getting 99 in the box. You're completely entitled to take it back and get what was advertised, sold to you and paid for, at no extra cost to yourself.
When you buy something, whether it's a film, a book, 1000 party poppers or 1kg of pasta, it's the retailers responsibility for the replacement of any product that is defective.
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