Quote:
Originally Posted by suziginajackson  As a heads-up, this is what I was sent when I enquired about returning my spare film:
Hi Susan
Thanks for your email.
I'm very sorry to hear about this item being sent to you in error .
I would be grateful if you could print and complete the slip below and
enclose a copy with the item you are returning. If you have your original
delivery note, please include that also. 2nd class post is fine, but please
obtain a certificate of posting which is free.
This should be posted to
ORDER RETURNS
PO BOX 791
HAYWARDS HEATH
RH16 4JD
Kind regards
Nicole
---------------------------------------------------------------
Name.............................................. ......
Postcode ...............................................
Order number. . . . . . . . . . . . . . . . . . .
Order reference . . . . . . . . .
Reason for return (delete as applicable)
DAMAGED ORDERED IN ERROR FAULTY OTHER
Please give details ...................................
.................................................. .....
.................................................. .....
Please indicate what you would like now (delete as applicable)
REFUND EXCHANGE OTHER................ |
They should really offered to refund for postage as your being so honest, most people would probably just keep them. I really think for our honesty they should give us a free copy of life force steel books
