Quote:
Originally Posted by keirarts  Thought they might alter it. That's why it was worth getting a screengrab. If you have no joy with Zaavi send the screengrab and all the correspondence in an e-mail to trading standards with a full account of what happened. They incorrectly advertised the product and you are entitled to return it. |
He should be entitled to return it no matter the reason.
Are Zavvi the only place that won't refund a new sealed item?