As an example, I've had a first pressing of Momentum's Let The right One In with out the lossless track for ages so this all reminded me to deal with that. Here's the reply I just received.
Hi,
Thanks you for contacting us regarding your copy of Let The Right One In. Luckily you're still in time to get a replacement copy of LTROI. If you could provide me with your proof of purchase and your postal address I'll happily put one in the post for you as soon as possible.
Kind Regards
My original order despatch date? Oct 4th, 2010!
I appreciate they are a larger company but this is nearly a year later, and even longer since those initial discs went out to retailers. Release date was March 2009 so well over two years.
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