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Old 7th March 2012, 12:06 PM
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Quote:
Originally Posted by Sam@Cult Labs View Post
Hello all,

Just had an official response on the issue from Studio Canal:

"We recently discovered a small audio synch issue within a couple of scenes of the ‘Dracula Prince of Darkness’ discs that were released on the 5th of March.

This problem occurred at the authoring stage where a fix was not implemented despite being supplied.

With this in mind we will be replacing any discs that have this issue present.

Please send your proof of payment and your address to enquiries@vdcgroup.com and we will endeavour to send a working replacement to you promptly."

If you're discussing this issue elsewhere on the net, please feel free to pass this information on.
I think it's already sweeping the net as it's on Hammer's facebook as well. I've sent my email along with a PDF of my despatch email from sendit.com so I'll keep everyone posted on how I get on.

Really glad they've acknowledged this and done the right thing. Kudos to SC and Hammer.
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