The Beyond – The Official Returns Policy - Page 7

Mbarr · #61 15th March 2011, 12:25 PM

Mines arrived today too B&W...still a great bloody package & not too much of an inconvenience to get a replacement copy

LoBo · #62 15th March 2011, 03:28 PM

I got my Blu-ray today. It also have the black and white opening, but i have sent Arrow a email to request a replacement Blu-ray.

hardonx · #63 15th March 2011, 06:10 PM

Quote:

Originally Posted by springjack

You just have to send an e-mail to Arrow with proof pf purchase and they´ll ship to you a correct disc.

And I keep the B&W one? Woo hoo!

Nosferatu@Cult Labs · #64 15th March 2011, 06:15 PM

Quote:

Originally Posted by hardonx

And I keep the B&W one? Woo hoo!

That's right -- Arrow don't really want those ones back!

masdawg · #65 15th March 2011, 06:29 PM

Quote:

Originally Posted by robertzombie

Not sure if this has already been answered but how will people that don't read this forum be notified about the defective disc problem?

I was just checking the reviews on Amazon UK and noticed someone had added information on the fault, and a link to this page as a comment on one of the reviews. I have also just done the same thing myself on another Amazon review.
I think that this is a good way of getting the world out to non-members, etc.
So, Cult-Labbers, if you see a bad review on a retail site, referrencing image quality or the black and white intro, make sure you let people know the good work Arrow are doing with free replacement discs!

z0mbi3v1ru5 · #66 16th March 2011, 03:54 AM

I've placed an order for The Beyond ( along w/ phenomena ) today. Hoping to get a 50g correct version the first time around, but, if not, it's glad to see a company like Arrow in business.

I'm no arrow "fanboy" per say, just a horror fan, who appreciates what arrow is doing for their customers.

Cheers.

And. Thank you.

wayfarer · #67 16th March 2011, 07:32 AM

Quote:

Originally Posted by masdawg

I was just checking the reviews on Amazon UK and noticed someone had added information on the fault, and a link to this page as a comment on one of the reviews. I have also just done the same thing myself on another Amazon review.
I think that this is a good way of getting the world out to non-members, etc.
So, Cult-Labbers, if you see a bad review on a retail site, referrencing image quality or the black and white intro, make sure you let people know the good work Arrow are doing with free replacement discs!

Great idea!