The House By The Cemetery (Blu-ray)

[Paul]

I still haven't had a reply from Arrow regarding a replacement disc.

[Nosferatu@Cult Labs]

Originally Posted by vipco

SORRY.
I thought 1 didnt post and re wrote. Sorry.
Could a Mod please delete one as I cant.

Done!

[The Reaper Man@Cult Labs]

Originally Posted by Paul

I still haven't had a reply from Arrow regarding a replacement disc.

Phone them up mate!

[Susan Foreman]

I have just got a new copy of this Blu-Ray from a seller on Amazon - i.e it arrived still in the shrink-wrap

However, it seems that (even after all this time) I have got a dodgy disc

Disc 2 is exactly the same as disc 1, without the advertised special features

If I got in touch with Arrow films direct, should they send out a replacement, or do I need to contact the seller for this?

[Nosferatu@Cult Labs]

I'd contact the seller as it seems you've been supplied with a Blu-ray set which was released before the discs were corrected, so they've probably had it for quite a long time. You may have trouble acquiring a replacement disc from Arrow in these circumstances as I'm pretty sure the replacement programme has ended.

[Susan Foreman]

Originally Posted by Nosferatu@Cult Labs

I'd contact the seller as it seems you've been supplied with a Blu-ray set which was released before the discs were corrected, so they've probably had it for quite a long time. You may have trouble acquiring a replacement disc from Arrow in these circumstances as I'm pretty sure the replacement programme has ended.

Bum!!!!

Not what I really wanted to hear, but no worries and thanks for the answer

[Nosferatu@Cult Labs]

Originally Posted by suziginajackson

Bum!!!!

Not what I really wanted to hear, but no worries and thanks for the answer

Before you do anything, it's probably worth sending an e-mail to Arrow, either the info@arrowfilms.co.uk address or the orders one to see if the replacement programme is still going and to ask if they would be able to replace the dodgy disc because you bought it from Amazon Marketplace.

Good luck!

[Rik]

I think someone managed to get a replacement recently, pretty sure I read a post about it

[trebor8273]

Originally Posted by suziginajackson

I have just got a new copy of this Blu-Ray from a seller on Amazon - i.e it arrived still in the shrink-wrap

However, it seems that (even after all this time) I have got a dodgy disc

Disc 2 is exactly the same as disc 1, without the advertised special features

If I got in touch with Arrow films direct, should they send out a replacement, or do I need to contact the seller for this?

Who was the seller I've ordered from amazon and worried it could be the same version

[Susan Foreman]

Originally Posted by trebor8273

Who was the seller I've ordered from amazon and worried it could be the same version

It was this company:

Amazon.co.uk At a Glance: UK_Media_Offers