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  #181  
Old 4th May 2014, 11:27 AM
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Quote:
Originally Posted by Dave Boy View Post
Latest news....

Cheers Dave, I did a quick search on FB and couldn't find anything. Seems to me like not all discs are faulty, maybe I have one that isn't
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  #182  
Old 7th May 2014, 10:25 AM
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Dear Hammer Fans,

Icon Home Entertainment have released this statement regarding an alleged fault with the Blu-Ray release of Frankenstein & the Monster from Hell:

"Further to the results of an independent quality control review we can confirm that there was an inherent fault present in the first run of the Blu-Ray included in “Frankenstein & The Monster From Hell”, catalogue number: ICON70235

We will be re-issuing the film from a corrected master with a fresh catalogue number.

We are in the process of setting up a freepost address to which customers affected can send the faulty Blu-Ray disc of “Frankenstein & The Monster From Hell” for replacement by return.

The address and further instructions on the return programme will be confirmed and announced tomorrow.

It’s great to hear all the positive comments about the product and the recognition of the amount of effort that Icon, Hammer and our various partners have put into this release. We’re very proud of it and want to ensure that people have the best possible experience of it. We thank you for your patience in this matter."
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  #183  
Old 7th May 2014, 11:06 AM
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Just put mine in and there is indeed a glitch on both versions of the film, as stated here:

Frankenstein & The Monster From Hell UK Blu Ray Release in Hammer Horror Forum
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  #184  
Old 7th May 2014, 11:33 AM
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EDIT: I just noticed my message was posted above, sorry guys. just woke up. lol.
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  #185  
Old 12th May 2014, 10:04 AM
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Hammer Films-Thanks again for your patience awaiting the Freepost address.

For all those who would like to have their discs replaced, please send back the affected Blu-ray disc only and your contact details to the below address:

Freepost RTJA-KZTL-JECZ
ICON RETURNS
Wednesbury One
Black Country New Road
Wednesbury
WS10 7NY

Please note that the new batch of Blu-ray discs will be ready for distribution w/c May 19th. Assuming we have your correct contact details, your replacement Blu-ray disc will be sent in to you by first class return.

If you have any problems receiving your disc or want to ensure we have your correct contact details, please use the following email address: dvdteam@sonopress.co.uk
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  #186  
Old 21st May 2014, 09:44 AM
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I sent my Blu-ray disc on Friday & the corrected disc arrived today in a thin padded envelope.The previous errors on the 1.66:1 & 1.37:1 versions have been corrected.
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  #187  
Old 21st May 2014, 11:16 AM
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Mine arrived this morning as well.
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  #188  
Old 21st May 2014, 11:38 AM
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Mine too, gonna check it out later
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  #189  
Old 22nd May 2014, 08:44 AM
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Watched the replacement disc last night (1.66:1) version.
No problems. Everything looks excellent.
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  #190  
Old 22nd May 2014, 08:54 AM
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Quote:
Originally Posted by Dave Boy View Post
Watched the replacement disc last night (1.66:1) version.

No problems. Everything looks excellent.

Good stuff, haven't checked mine yet
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