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  #2581  
Old 12th February 2013, 09:14 PM
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same here.lets just hope it's a small delay though it does seem odd.
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  #2582  
Old 12th February 2013, 11:34 PM
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Quote:
Originally Posted by Stephen@Cult Labs View Post
Definately recommended! I'll give them until friday, and I'll email them with my details to see if they received my discs.
I'll definitely be doing likewise. To be honest, this is pretty lousy service from Arrow, because I'm certain that, all being well, they've received all our returned discs by now. They should have sent replacements by now. I expected better.
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  #2583  
Old 13th February 2013, 12:43 AM
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I expected better.
Reeeaaalllyyy?
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  #2584  
Old 13th February 2013, 12:47 AM
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After my trouble dealing with Arrow direct i just could not take the chance loosing the disc so im glad now i didnt send it back. Id rather be missing the 6 secs than missing the disc. I really hope everyone gets their replacements soon.
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  #2585  
Old 13th February 2013, 10:01 AM
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For everyones attention I sent mine off 1st Class Recorded and got my replacement really quickly
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  #2586  
Old 13th February 2013, 10:10 AM
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I suspect the ones sent Recorded Delivery will be treated as a higher priority because they can be tracked. I have every faith that everyone will get their discs back though, I don't think Arrow are going to be underhand in this in any way as people seem to be suggesting.
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  #2587  
Old 13th February 2013, 10:47 AM
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I'm going to send mine recorded delivery tomorrow, I watched the film like twice yesterday to tide me by until I receive it back haha, have had so much trouble getting this thing!
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  #2588  
Old 13th February 2013, 11:00 AM
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Quote:
Originally Posted by PaulD View Post
I suspect the ones sent Recorded Delivery will be treated as a higher priority because they can be tracked. I have every faith that everyone will get their discs back though, I don't think Arrow are going to be underhand in this in any way as people seem to be suggesting.
It's not underhanded, but they're sorting out the ones that can be tracked back to them as a priority. Now why would that even be a concern? It sounds underhanded even if it's not.
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  #2589  
Old 13th February 2013, 11:57 AM
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Just as an update, I've received my replacement disc in the post this morning. So all is well with the world again. For now.
Justin101 and PaulD like this.
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  #2590  
Old 13th February 2013, 12:05 PM
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Got mine today - giving it a spin now....
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