Where has the Arrow forum gone?

[Slippery Jack]

Originally Posted by Rik

I emailed Laura about it last week then I receieved an email from someone from order support called Nicole the other day

I bet they're the same person. Laura is clearly just sick of dealing with this shit . . .

[Rik]

Originally Posted by SharonLynette

I emailed Laura last Saturday but haven't had a response so I've tried another enquiry address and haven't had anything, I'll check the junk folder just in case but would you be able to give me the email address you've had the response from?

Certainly, Laura usually gets back to me within a few hours, or at least the next day so I can't understand why she wouldn't have responded to you by now.
Anyway here's the email address I receieved the last one from nicole@order-support.co.uk

[Susan Foreman]

Um...Chas and Dave opened up fpr Led Zeppelin at Knebworth in 1979!

But back to topic...

It seems that the forum is now championing 88 Films. To be honest, looking at their site, there is nothing there that I am interested in getting. Arrow films, on the other hand, make up a large chunk of the films I have bought!

[SharonLynette]

Originally Posted by Slippery Jack

I bet they're the same person. Laura is clearly just sick of dealing with this shit . . .

Originally Posted by Rik

Certainly, Laura usually gets back to me within a few hours, or at least the next day so I can't understand why she wouldn't have responded to you by now.
Anyway here's the email address I receieved the last one from nicole@order-support.co.uk

I was quite surprised that there was just one person to email rather than a blanket email checked by whoever for any order follow up.

[Rik]

Originally Posted by suziginajackson

It seems that the forum is now championing 88 Films. To be honest, looking at their site, there is nothing there that I am interested in getting. Arrow films, on the other hand, make up a large chunk of the films I have bought!

Give it time! I had no intention of buying some of the stuff being released by Arrow, as I already had multiple copies of the majority of them, now I've got a pretty big collection of Arrow titles, some of which on both formats and a fair few Shameless titles too, I had neither when I joined in 2009!

[SharonLynette]

Originally Posted by Rik

Certainly, Laura usually gets back to me within a few hours, or at least the next day so I can't understand why she wouldn't have responded to you by now.
Anyway here's the email address I receieved the last one from nicole@order-support.co.uk

When did you order your items?
I got a very quick response, apparently my stuff has been shipped but only on the 13th, 13 days after I ordered.
I'm not that bothered by that as I at least know I can expect it some time this coming week, I'm guessing it will be when I'm in hospital though

[Rik]

Originally Posted by SharonLynette

When did you order your items?
I got a very quick response, apparently my stuff has been shipped but only on the 13th, 13 days after I ordered.
I'm not that bothered by that as I at least know I can expect it some time this coming week, I'm guessing it will be when I'm in hospital though

August 8th, it was a pre-order for the LE of Zombie Flesh Eaters and it apparently shipped on the 4th, it's clearly lost but they aren't wanting to admit it yet, luckily I also ordered the steelbook edition from Amazon, which arrived last Tuesday

[SharonLynette]

Originally Posted by Rik

August 8th, it was a pre-order for the LE of Zombie Flesh Eaters and it apparently shipped on the 4th, it's clearly lost but they aren't wanting to admit it yet, luckily I also ordered the steelbook edition from Amazon, which arrived last Tuesday

It will be buried under a pile somewhere, hopefully you'll get it resolved!

[Rik]

Originally Posted by SharonLynette

It will be buried under a pile somewhere, hopefully you'll get it resolved!

Only thing that's worrying me is that I might miss out on one of the 500 copies available, hence my reason for ordering so early. I'm sure I'll get it eventually, it's just frustrating when I know that others who's copies were dispatched on the same day have already got theirs, that's what makes me think it's lost

[SharonLynette]

Originally Posted by Rik

Only thing that's worrying me is that I might miss out on one of the 500 copies available, hence my reason for ordering so early. I'm sure I'll get it eventually, it's just frustrating when I know that others who's copies were dispatched on the same day have already got theirs, that's what makes me think it's lost

It's understandable, I get nervous with limited releases. The last couple of years I've ordered all my Christmas presents online and it has been known for things to get buried at the depot and turn up later than expected but usually that only comes to light just before Christmas Eve when they're really working hard to make sure all parcels are delivered. It's been a bit better where I am, we do get terrible weather, because of this they really do work hard on days when it isn't that and we end up with them delivering 3-5 times a day.