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  #5761  
Old 11th October 2014, 10:41 AM
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All we have to do now, is wait for the email reply saying "unfortunately, when we said 'everyone' who wants a replacent, we only meant US customers".....
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  #5762  
Old 11th October 2014, 11:00 AM
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All we have to do now, is wait for the email reply saying "unfortunately, when we said 'everyone' who wants a replacent, we only meant US customers".....
Many people are asking on Facebook but, as yet, there is no answer.
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  #5763  
Old 11th October 2014, 11:03 AM
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All we have to do now, is wait for the email reply saying "unfortunately, when we said 'everyone' who wants a replacent, we only meant US customers".....

Well if Scream Factory have any say in this that's exactly what will happen just as it did with their Bruce Lee set. Hopefully they wont pass on their bad habits to Anchor Bay in this case.

I'm not going to lose any sleep over this either way, the error hardly shows up in my main blu-ray player and its not like I even like Halloween 4 that much. I'm more interested to know if Arrow are going to replace Shivers, but that's another story.
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  #5764  
Old 11th October 2014, 01:42 PM
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Originally Posted by sam tyler View Post
Well if Scream Factory have any say in this that's exactly what will happen just as it did with their Bruce Lee set. Hopefully they wont pass on their bad habits to Anchor Bay in this case.

I'm not going to lose any sleep over this either way, the error hardly shows up in my main blu-ray player and its not like I even like Halloween 4 that much. I'm more interested to know if Arrow are going to replace Shivers, but that's another story.

Well, if Scream do that, they'll be getting told where to stick the rest of their releases....
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  #5765  
Old 11th October 2014, 01:47 PM
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Well, if Scream do that, they'll be getting told where to stick the rest of their releases....
You'll still buy them.
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  #5766  
Old 11th October 2014, 01:55 PM
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You'll still buy them.

You don't know me. If I can kick up a shitstorm with Arrow over ZFE (and get accused of trolling them into the bargain), I can sure stop buying things from a company who refuse to replace faulty products for everyone.
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  #5767  
Old 12th October 2014, 08:18 AM
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Originally Posted by sam tyler View Post
For anyone who has purchased the Halloween box set from Anchor Bay recently
they have now set up a disc replacement program for Halloween 4

You need to send a copy/screen shot of your invoice along with your name and address to

ABEHalloween4@Starz.com
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Originally Posted by Nosferatu@Cult Labs View Post
I tried sending an e-mail last night but, like just about everyone else on Facebook, the e-mail bounced back with an error message
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Originally Posted by Stephen@Cult Labs View Post
My email went through ok. A lot of people having it bouce back were putting the email address in all lower case letters.
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Originally Posted by Nosferatu@Cult Labs View Post
I didn't think e-mail addresses were case-sensitive, but I'll give it another go with the first part in capital letters and hope that works.
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Originally Posted by Stephen@Cult Labs View Post
I didn't think so either, just passwords.
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I sent another e-mail about 5 minutes ago with the ABE in capital letters and it hasn't bounced back, which is a promising sign.

That's the first time capital letters have ever played a part in an e-mail address because I've had e-mails sent to me with various letters capitalised and they have arrived. I've also accidentally sent e-mails with the address entirely in upper case, so maybe it's something to do with Anchor Bay's e-mail account.
*Cynical Suzi*

Maybe it's a scam to stop people from requesting a replacement

Try and contact them, but to no avail, so you give up!!!!!
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  #5768  
Old 12th October 2014, 08:25 AM
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*Cynical Suzi*



Maybe it's a scam to stop people from requesting a replacement



Try and contact them, but to no avail, so you give up!!!!!

I doubt it. They know the level of abuse they've get all over the internet from people if they tried something like that.
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  #5769  
Old 12th October 2014, 08:43 AM
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*Cynical Suzi*

Maybe it's a scam to stop people from requesting a replacement

Try and contact them, but to no avail, so you give up!!!!!
Like Stephen, I doubt it, because people can be very determined. Also, if e-mail isn't productive, there's always Facebook and Twitter.
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  #5770  
Old 12th October 2014, 04:14 PM
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I bought the limited edition Halloween set but have got nowhere near even opening it yet, so what's the deal with Halloween 4? What is wrong with it?
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