#21
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No you deserve an answer. You placed quite a substantial order and honestly by treating customers like that they are shooting themselves in the foot for getting return orders. If my order had come in in time I had planned a 250 order but they were so late that money went elsewhere. Email them again and let them know you are concerned. The service I got recently wasn't very good and they kept blaming the post. Any other company I've ordered from if I hadn't gotten it i could expect some discount or surprise. With Arrow I got nothing but the DVDs finally delivered and very late. I won't order from the site again and frankly it's put me off the company.
__________________ The Poster Formerly Know As Arrowfan |
#22
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In the month on December i ordered over 20 films so i would imagine they would not wanna loose future sales from someone whos is buying so many titles. I just cant understand the logic behind this
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#23
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Got the missing part of my November order today but they sent it to the wrong address again despite me asking them to double check the address before sending. How can i have any faith and pre-order the two new limited edition blu-rays i want after this performance. |
#24
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Quote:
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#25
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I E-mailed them again tonight and they said my ordered was sent on the 28th of December so it must of been lost in transit. They have my right address so i dont know whats going on. They said that once i confirm my address they will re send it again. Has anyone ever gotten a double order. I really hope this is resolved soon its really annoying me now. Its also a very big order to go missing.
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#26
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That's what they told me, even tho everything I ordered was already in the shops!
__________________ People try to put us down Just because we get around Golly, Gee! it's wrong to be so guilty |
#27
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I ordered Bay of Blood on Tuesday and got it today. Weird that other people would get the exact opposite service.
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#28
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I wont be ordering direct again money is not easy to come by these days and i trusted them with a lot of money and 3 weeks later nothing . If it was one film i would be annoyed but 16 and €120 of my money is a little more than annoying.
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#29
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My first order with them only took about 6 days so i taught i big order would be ok guess not.
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#30
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Ok credit where its due, Ordered Black Sunday (Limited Edition Blu-ray) & Lisa & The Devil (Limited Edition Blu-ray) on the 4th and they arrived today, correct address and everything.
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