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#161
24th December 2011, 10:44 PM
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For a full explanation, have a look at this thread: http://www.cult-labs.com/forums/beyo...procedure.html
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#162
30th December 2011, 09:03 AM
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Quick question. will i get a response to the email i sent or will they just send the disc out once they have seen my email?
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#163
30th December 2011, 09:14 AM
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I imagine it depends on how many e-mails are waiting in the inbox when Laura and the other staff get back in the office!
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#164
5th January 2012, 06:32 PM
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I got a copy of 'The Beyond' way back in March 2011, from the HMV shop in Crawley I have just got round to watching it - what a slacker! - and, of course, it has the black and white opening instead of the sepia one Obviously, I do not have my receipt any more Is it worth me trying to return it to Arrow Video to get a replacement, or have I left it too long/have no proof of purchase? I already have the VIPCO version of the film, so I do have the sepia opening, and as such it's no real biggie if I end up with the B/W opening. Who knows - the incorrect version might be worth something in the future!
__________________ People try to put us down Just because we get around Golly, Gee! it's wrong to be so guilty |
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#165
5th January 2012, 06:40 PM
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Blu Ray or DVD ? 
__________________  Teddy, I'm a Scotch drinker - you know that. I just have the occasional brandy when I'm not drinking. |
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#166
5th January 2012, 06:53 PM
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Apologies - DVD I'm old school - I don't have a Blu-Ray player! The Reaper Man@Cult Labs likes this.
__________________ People try to put us down Just because we get around Golly, Gee! it's wrong to be so guilty |
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#167
5th January 2012, 07:01 PM
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 Vipco's Beyond isn't a patch on the Arrow version Suzi! As for the replacement,perhaps Nos can answer that question for you......
__________________ Teddy, I'm a Scotch drinker - you know that. I just have the occasional brandy when I'm not drinking. |
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#168
5th January 2012, 08:46 PM
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That's a difficult situation as the returns procedure asks for a receipt or shipping/dispatch e-mail as proof of purchase. However, there's no harm sending an e-mail to the same address explaining your situation and asking if they will exchange your disc for a correct one. The Reaper Man@Cult Labs likes this.
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#169
10th March 2012, 12:07 AM
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Just curious, if I was to buy this directly from Amazon uk now, would i get a fixed disc?
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#170
10th March 2012, 01:28 AM
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The replacement program was quick and painless in my experience. It IS a pain getting the wrong disc. But, trust me, the finalised disc is second-to-none. It's a film I love dearly. Arrow have done a first class job. I have no hesitation in recommending it unreservedly.
__________________ Sent from my Hoover using the power of Uri Gellar |
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