Cult Labs

Go Back   Cult Labs > Members' Club > Trades & Deals

Like Tree1381Likes

Reply
 
LinkBack Thread Tools Display Modes
  #401  
Old 27th April 2011, 11:41 AM
nekromantik's Avatar
Cult Acolyte
 
Join Date: Dec 2009
Location: Worthing
Send a message via MSN to nekromantik
Default

HMV have cancelled orders for south park as guessed! ha ha
__________________


My DVD Collection
Tumblr
Reply With Quote
  #402  
Old 27th April 2011, 12:08 PM
Nosferatu@Cult Labs's Avatar
Cult Master
Cult Labs Radio Contributor
Good Trader
Senior Moderator
 
Join Date: Jul 2009
Location: The Cave of Caerbannog
Blog Entries: 3
Default

I've just had the e-mails through as well. I expected them to cancel the orders as they would really be out of pocket if they honoured them all!
__________________
Reply With Quote
  #403  
Old 27th April 2011, 12:13 PM
wayfarer's Avatar
Cultist on the Rampage
Good Trader
 
Join Date: Jun 2010
Location: Chelmsford, Essex, UK
Blog Entries: 2
Default

I got two emails with the same script but both refer to "previous correspondence" that I haven't received

Quote:
We're getting in touch to let you know that all or part of your recent order from hmv.com has been cancelled, as per our previous correspondence:
Reply With Quote
  #404  
Old 27th April 2011, 12:17 PM
Nosferatu@Cult Labs's Avatar
Cult Master
Cult Labs Radio Contributor
Good Trader
Senior Moderator
 
Join Date: Jul 2009
Location: The Cave of Caerbannog
Blog Entries: 3
Default

I wondered what the 'previous correspondence' it meant, but I guess it refers to the order confirmation with the slightly odd price. I could get on my high horse and demand to know what he means by 'previous correspondence', but it's not going to get me anywhere so I'm not going to bother.
__________________
Reply With Quote
  #405  
Old 27th April 2011, 12:20 PM
Nosferatu@Cult Labs's Avatar
Cult Master
Cult Labs Radio Contributor
Good Trader
Senior Moderator
 
Join Date: Jul 2009
Location: The Cave of Caerbannog
Blog Entries: 3
Default

HMV clearly like to put the cart before the horse as I received the cancellation e-mail and then the previous correspondence:
Dear hmv Customer

We are writing to you in relation to your order for the following item:

Quote:
Cat No: BSP2096
Artist: TV COMEDY ANIMATED
Title: SOUTH PARK SEASON 12
Format: BLU BLU-RAY DISC

We are very sorry, but it has come to our attention that the item appeared on our website with the incorrect price of £1.99, instead of £39.99. We will not therefore process your order.

The terms and conditions governing our online sales state that your order is only accepted, and a contract between us formed, when hmv receives payment for the goods you have ordered. hmv has not yet taken payment for the goods listed above, nor taken the final step of confirming the shipment of your order to you by email (please see point b. in the section entitled ĎThe Contract Between USí on the first page of our Terms and Conditions). We are therefore under no legal obligation to sell the item to you at the incorrect price.

Please accept our sincere apologies for this error. We donít like having to take this course of action, and apologise that we have had to do so in this instance.

If you would still like to order the item at the retail price of £39.99, you may do so via the hmv website.

Kind Regards

Online Customer Service Team
Buy Music CDs, DVDs, Games, Consoles, Blu Ray, MP3s & More - hmv.com - Free Delivery
__________________
Reply With Quote
  #406  
Old 27th April 2011, 12:22 PM
robertzombie's Avatar
Active Cultist
 
Join Date: Mar 2010
Location: London
Default

I received the previous correspondence AFTER the emails referring to the previous correspondence! It explains why they've cancelled:

Quote:
Originally Posted by HMV
Dear hmv Customer

We are writing to you in relation to your order for the following item:

Cat No: BSP2096
Artist: TV COMEDY ANIMATED
Title: SOUTH PARK SEASON 12
Format: BLU BLU-RAY DISC

We are very sorry, but it has come to our attention that the item appeared on our website with the incorrect price of £1.99, instead of £39.99 (). We will not therefore process your order.

The terms and conditions governing our online sales state that your order is only accepted, and a contract between us formed, when hmv receives payment for the goods you have ordered. hmv has not yet taken payment for the goods listed above, nor taken the final step of confirming the shipment of your order to you by email (please see point b. in the section entitled ĎThe Contract Between USí on the first page of our Terms and Conditions). We are therefore under no legal obligation to sell the item to you at the incorrect price.

Please accept our sincere apologies for this error. We donít like having to take this course of action, and apologise that we have had to do so in this instance.

If you would still like to order the item at the retail price of £39.99, you may do so via the hmv website ().

Kind Regards

Online Customer Service Team
Buy Music CDs, DVDs, Games, Consoles, Blu Ray, MP3s & More - hmv.com - Free Delivery
Reply With Quote
  #407  
Old 27th April 2011, 12:39 PM
darthelvis's Avatar
Cultist on the Rampage
Good Trader
 
Join Date: Feb 2010
Location: Aberdeen, Scotland
Blog Entries: 8
Send a message via Yahoo to darthelvis
Default

HMV have Terminator Salvation Directors Cut HMV exclusive cover for only £5.99.

Terminator 4: Salvation: Directors Cut: Hmv Exclusive (2009): BLU-RAY: hmv.com
__________________
Darth Elvis & The Imperials
www.darthelvis.co.uk
http://twitter.com/darth_elvis
Hang Loose & Join the Community @ www.theforcebook.com
Reply With Quote
  #408  
Old 27th April 2011, 12:43 PM
wayfarer's Avatar
Cultist on the Rampage
Good Trader
 
Join Date: Jun 2010
Location: Chelmsford, Essex, UK
Blog Entries: 2
Default

Quote:
Originally Posted by darthelvis View Post
HMV have Terminator Salvation Directors Cut HMV exclusive cover for only £5.99.

Terminator 4: Salvation: Directors Cut: Hmv Exclusive (2009): BLU-RAY: hmv.com
That's a good price. I've also now received the HMV email.
Reply With Quote
  #409  
Old 27th April 2011, 04:33 PM
PaulD's Avatar
Cult Addict
Good Trader
 
Join Date: Sep 2010
Location: Newcastle, UK
Default

Quote:
Dear hmv Customer

We are writing to you in relation to your order for the following item:

Cat No: BSP2096
Artist: TV COMEDY ANIMATED
Title: SOUTH PARK SEASON 12
Format: BLU BLU-RAY DISC

We are very sorry, but it has come to our attention that the item appeared on our website with the incorrect price of £1.99, instead of £39.99. We will not therefore process your order.

The terms and conditions governing our online sales state that your order is only accepted, and a contract between us formed, when hmv receives payment for the goods you have ordered. hmv has not yet taken payment for the goods listed above, nor taken the final step of confirming the shipment of your order to you by email (please see point b. in the section entitled ‘The Contract Between US’ on the first page of our Terms and Conditions). We are therefore under no legal obligation to sell the item to you at the incorrect price.

Please accept our sincere apologies for this error. We don’t like having to take this course of action, and apologise that we have had to do so in this instance.

If you would still like to order the item at the retail price of £39.99, you may do so via the hmv website.

Kind Regards

Online Customer Service Team
Buy Music CDs, DVDs, Games, Consoles, Blu Ray, MP3s & More - hmv.com - Free Delivery

Hmm..that's that then I guess.

Last edited by PaulD; 27th April 2011 at 04:44 PM.
Reply With Quote
  #410  
Old 27th April 2011, 04:52 PM
pedromonkey's Avatar
Cult Acolyte
Good Trader
 
Join Date: Oct 2009
Location: The Capital Of Wales...
Blog Entries: 12
Default

i got it too, not too bothered as i already own them on dvd...worth a go though....
Reply With Quote
Reply  

Like this? Share it using the links below!

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



Our goal is to keep Cult Labs friendly. If you feel discouraged from posting by certain members' behaviour then you can e-mail us in complete confidence.


Powered by vBulletin® Version 3.8.8
Copyright ©2000 - 2021, vBulletin Solutions, Inc.
Search Engine Optimization by vBSEO 3.6.0 PL2
All forum posts are contributed by members of the site; Cult Labs cannot take responsibility for all content posted on the site. If you have an issue with content posted on the site please click the 'report post' button.
Copyright © 2014 Cult Laboratories Ltd. All rights reserved.