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  #1701  
Old 2nd January 2013, 11:32 PM
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Originally Posted by keirarts View Post
nope, I got my ZFE fine, but another £60 worth of blus got sent to a house down the street, it was sheer luck I got them. Its worth anyone whose not got theres yet to check this, and if you havent recieved them and theres no sign complain. If Arrow ignore your e-mails then complain. A friend of mine got a full refund.
I hope this mistake is fixed i have €115 order waiting to be sent out from Arrow. Im sure if they went to the wrong house where i live i could say goodbye to my films.
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  #1702  
Old 2nd January 2013, 11:35 PM
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Originally Posted by nordicdusk View Post
I hope this mistake is fixed i have €115 order waiting to be sent out from Arrow. Im sure if they went to the wrong house where i live i could say goodbye to my films.
Same here!

I got lucky as the woman on duty at the post was a friend of my late fathers, so she made sure the junkie that lived at that address couldent claim the package!
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  #1703  
Old 3rd January 2013, 07:13 AM
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Has anyone watched the film with the commentaries yet? The commentaries would have been recorded against the full version of the film so in theory would be 6 seconds out of time although I suspect its not really noticeable.
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  #1704  
Old 3rd January 2013, 08:10 AM
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Originally Posted by keirarts View Post
nope, I got my ZFE fine, but another £60 worth of blus got sent to a house down the street, it was sheer luck I got them. Its worth anyone whose not got theres yet to check this, and if you havent recieved them and theres no sign complain. If Arrow ignore your e-mails then complain. A friend of mine got a full refund.
Well i'm so annoyed about this that i sent them an email last night asking for a full refund, i also mentioned that i no longer want the ZFE disc as i've now read the reviews that it is flawed and incomplete.I have been lied to about the dispatch date several times by Arrow employees and frankly i'm now past caring, i just want my money back, i would've liked to order the limited Bava Blu Rays but if i have to go through all this again, i won't bother.I will give them until the end of today to rectify this, if they ignore my emails again i will be contacting Trading Standards !
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Last edited by medwaygarage; 3rd January 2013 at 08:39 AM.
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  #1705  
Old 3rd January 2013, 08:26 AM
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I've been completely put off buying the upcoming Bava's because of the poor service from the online store, and now this whole ZFE business. Arrow seem to be leaving their hardcore fans behind.
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  #1706  
Old 3rd January 2013, 10:32 AM
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Back around September time I put an order into the store for the last few slipcase blu's I wanted to complete my collection. Thought it odd they sent out 3 discs in 2 boxes. Especially when one was the size of a yellow pages. So what did I get you ask? They'd only sent me 8 blurays I didn't order. Name and address all correct. I'm guessing someone else's order had been sent to me along with my stuff. When I emailed them they thanked me for my honesty and admitted if I hadn't said anything they would have been none the wiser. Didn't think much of it at the time but in retrospect...
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  #1707  
Old 3rd January 2013, 10:35 AM
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Originally Posted by Refused View Post
I've been completely put off buying the upcoming Bava's because of the poor service from the online store, and now this whole ZFE business. Arrow seem to be leaving their hardcore fans behind.
I'm the same, I really want the 2 BAVA LE's, but after all the recent mess with postage and the **** up with ZFE, I think I'll hang on until I know they haven't ****ed up these too
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  #1708  
Old 3rd January 2013, 10:44 AM
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Who is this Morton bloke
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  #1709  
Old 3rd January 2013, 11:09 AM
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Quote:
Originally Posted by J Harker View Post
Back around September time I put an order into the store for the last few slipcase blu's I wanted to complete my collection. Thought it odd they sent out 3 discs in 2 boxes. Especially when one was the size of a yellow pages. So what did I get you ask? They'd only sent me 8 blurays I didn't order. Name and address all correct. I'm guessing someone else's order had been sent to me along with my stuff. When I emailed them they thanked me for my honesty and admitted if I hadn't said anything they would have been none the wiser. Didn't think much of it at the time but in retrospect...
Bloody hell! That's an enormous cock up!

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Who is this Morton bloke
James Morton - used to post on here a while back.
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  #1710  
Old 3rd January 2013, 12:03 PM
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Originally Posted by PaulD View Post
Has anyone watched the film with the commentaries yet? The commentaries would have been recorded against the full version of the film so in theory would be 6 seconds out of time although I suspect its not really noticeable.
I have watched both commentaries. Both start right at the beginning and the flow of the talk is constant, and is not interupted at all at the credit cut, no matter which titles you select.
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